Shipping policy

 

To qualify for our refunds policy, all items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached.

We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods that are not in a re-saleable condition may be returned to you at your expense.

Items must be returned with the original receipt, unworn and in the condition they were purchased, including all labels, tags and packaging. The refund will be issued on the method of payment you used. Without proof of purchase, we are unable to offer an exchange or refund.

If you return a single item bought as part of a multi-buy discount offer (for example, 2 for £20) you will be refunded the full price of the item, minus any discount given in the offer. If you return all items purchased with the multi-buy offer, then you’ll refunded with the full multi-buy value.

Our refunds policy is in addition to your statutory rights.